Turn your customers into passionate advocates
- Build an efficient advocacy hub for your customers
- Create a space where you can easily talk to your advocates
- Identify advocates. Mobilize advocates. Reward advocates.
A customer engagement platform for customer-obsessed brands.
Improve your products,and drive business success.
Create a direct connection with your superfans, building stronger
relationships and loyalty to your brand.
Harness Superfan Energy
Channel the enthusiasm of your superfans into a dynamic feedback
loop, leveraging their insights to drive ongoing enhancements to
your products and services.
Cultivate a Loyal Community
Imagine nurturing a community of loyal customers who are deeply
invested in your product, contributing essential feedback and
insights that serve as the cornerstone for product improvement and
evolution.
Customer Advocacy
Start building a relationship with your customers
Productfans offers a comprehensive solution for businesses to establish, grow, and manage a successful advocacy program.
- Groups
- Easily establish and manage groups of advocates to maximize engagement and loyalty towards your brand
- Discussions
- Gain valuable insights into customer satisfaction and recruit advocates through the NPS module.
- Analytics and Reporting
- Metrics to track advocate engagement, contributions, and overall impact on the business.
- Gamification and Rewards
- Gamification elements designed to recognize and reward your most passionate advocates.
Pricing
Choose the plan that fits your needs. All plans come with a 14-day free trial.
| Feature | Engage | Accelerate | Innovate |
|---|---|---|---|
| Advocate Recruitment | ✓ | ✓ | ✓ |
| NPS Survey Module | ✓ | ✓ | ✓ |
| Advocates CSV Upload | ✓ | ✓ | ✓ |
| Challenge Creation | ✓ | ✓ | ✓ |
| Customer Story Creation | ✓ | ✓ | ✓ |
| Points System | ✓ | ✓ | ✓ |
| Rewards Catalog | ✓ | ✓ | ✓ |
| Discussion Forum | ✓ | ✓ | ✓ |
| Referral Program | ✓ | ✓ | ✓ |
| Advocate groups | ✓ | ✓ | ✓ |
| Products | 2 | Up to 5 | Unlimited |
| Team Members | 3 | Up to 7 | Unlimited |
| Custom Domain | - | - | Coming Soon |
| Support | Standard | Priority | Priority |
| Dedicated Account Manager | - | - | ✓ |
| Monthly Billing | $249/month | $599/month | Custom |
| Yearly Billing | $199/month | $499/month | Custom |